Help - Support

Warranty Information

For warranty service or questions, please contact:

La Crosse Technology®, Ltd.
2817 Losey Blvd S.
La Crosse, WI 54601

Warranty Details:

La Crosse Technology, Ltd provides a 1-year limited warranty on this product against manufacturing defects in materials and workmanship.

This limited warranty begins on the original date of purchase, is valid only on products purchased and used in North America and only to the original purchaser of this product. To receive warranty service, the purchaser must contact La Crosse Technology, Ltd for problem determination and service procedures. Warranty service can only be performed by a La Crosse Technology, Ltd authorized service center. The original dated bill of sale must be presented upon request as proof of purchase to La Crosse Technology, Ltd or La Crosse Technology, Ltd’s authorized service center.

La Crosse Technology, Ltd will repair or replace this product, at our option and at no charge as stipulated herein, with new or reconditioned parts or products if found to be defective during the limited warranty period specified above. All replaced parts and products become the property of La Crosse Technology, Ltd and must be returned to La Crosse Technology, Ltd. Replacement parts and products assume the remaining original warranty, or ninety (90) days, whichever is longer. La Crosse Technology, Ltd will pay all expenses for labor and materials for all repairs covered by this warranty. If necessary repairs are not covered by this warranty, or if a product is examined which is not in need or repair, you will be charged for the repairs or examination. The owner must pay any shipping charges incurred in getting your La Crosse Technology, Ltd product to a La Crosse Technology, Ltd authorized service center. La Crosse Technology, Ltd will pay ground return shipping charges to the owner of the product to a USA address only.

Your La Crosse Technology, Ltd warranty covers all defects in material and workmanship with the following specified exceptions:

  • Damage caused by accident, unreasonable use or neglect (including the lack of reasonable and necessary maintenance).
  • Damage occurring during shipment (claims must be presented to the carrier).
  • Damage to, or deterioration of, any accessory or decorative surface.
  • Damage resulting from failure to follow instructions contained in your owner’s manual.
  • Damage resulting from the performance of repairs or alterations by someone other than an authorized La Crosse Technology, Ltd. authorized service center.
  • Units used for other than home use.
  • Applications and uses that this product was not intended for.
  • The product's inability to receive a signal due to any source of interference.

Support services are limited to Weather Direct® system components supplied and usage of the Weather Direct® web site. Any other computer system components or Internet communication configurations (e.g. the computer, network, router, Internet browser, ISP service, etc.) are outside of the scope of our services.

All rights reserved. This handbook must not be reproduced in any form, even in excerpts, or duplicated or processed using electronic, mechanical or chemical procedures without written permission of the publisher.

This handbook may contain mistakes and printing errors. The information in this handbook is regularly checked and corrections made in the next issue. We accept no liability for technical mistakes or printing errors, or their consequences. All trademarks and patents are acknowledged.