 Both lights on the Gateway are blinking continuously
Both lights blinking means:
- The gateway has been registered to the website, but has been factory reset. Please delete the Gateway from the website and then factory reset once again.
- Factory reset - (after deleted from the website).
- Unplug the a/c power for 10 seconds. Press and Hold the grey button on the gateway before plugging the a/c
power in again.
- Continue to hold the grey button for 30 seconds after inserting the a/c power cord.
- The Red Ethernet light will come on after about 10 seconds, then go off for about 10 seconds, then come back on again.
- At that time you can release the grey button. Please note that we are not concerned about the green (RF) light at this time.
- Within 30 seconds the Red (Ethernet) light should be flashing in sets of 4 blinks, pause, 4 blinks pause, etc.
- If it takes longer then 30 seconds to get to 4 blinks there is a connection issue and the gateway will not register.
- Please note the gateway will automatically go to 4 blinks (a default IP addresses) if given enough time. This means that you can get a false positive reading if you wait longer than 30 seconds to view the startup light sequence.
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