Customer Support by EMail is roughly 3 times faster than phone support. Use this link to request service

Holiday Notice (Good Friday)

The Customer Support department will be closed Friday afternoon, April 18th.

We will resume normal hours again at 8am on Monday, April 21st.

Provider Update (March 24 - 28)

This week we are finalizing the transition to a new provider. Thank you for your continued patience while we perform this update of the Weather Direct system.

The Weather Direct Team

Lost Forecast (blank boxes on the display)

A Lost Forecast (icons missing from the display) situation can occur when communication is interrupted for any reason (e.g. internet or power go out, batteries fade, components unplugged, etc.) Click on the Lost Forecast guide for instructions.

How may we help you?

Common Issues
Common Issues

Download Registration (PDF)
Frequently Asked Questions
Frequently Asked Questions
TX-60U Temperature/Humidity Sensor
TX60U Temp/Humidity Sensor
Weather Gateway
Gateway Registration

Display Registration

TX-50U Outdoor Temperature Sensor
TX50 Outdoor Temperature Sensor
Quick Set Up Guides
Quick Set Up Guides
Manuals - Weather Direct® Models
Weather Gateway
Software Downloads - Reconfigure Gateway or Install USB Transceiver
Need a Router?

TP Link Router Guide
Ressources françaises - WD-3105CA Help in French
Ressources françaises - Help in French
Technical Support
Contact Technical Support
Or Call:

Additional Resources :